FAQs

What currency are the prices do I see on the site?

All prices are in USD.

I just placed an order; when will it be shipped?

We try our best to ship items as fast as we can. Please allow 2-5 days production time for your order to ship out based on each specific supplier; the average shipping times are 5-8 days. Certain products and our suppliers may require 14-21 days and we will do our best to notify in advance.  Most orders are processed within 1-2 business days, excluding weekends and holidays.  Tracking numbers will be updated 1-2 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days, please email us at support@fairways2bunkers.com.

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money-back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense; once we have received the product, we will refund the total amount of your original purchase. Please Include all a name and order number on the returned parcels. Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

How does the clothing sizes run?

The women's shirts tend to run smaller, so please order the next size larger.  The men's shirts are true-to-fit size, so order your normal size.  The men's pants run slightly larger, so if you are a borderline size, please order the smaller waist pant size. 

Can I cancel my order?
You can cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent, please reach out to us.

I have entered an incorrect address. What do I do now?
If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong, kindly notify us via email at support@fairways2bunkers.com. If the given address is faulty, we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days for international addresses, but typically 3-8 days within USA.

I have a question that wasn't answered. Can you please help?
Absolutely! We are here to help! Please send us an email to support@fairways2bunkers.com and we will be happy to assist you in any way we can. We do receive many emails; if you wish to get a prompt response, please attach your order number and address the problem clearly, thanks.